ACS has created this security and privacy statement in order to document and communicate its commitment to doing business with the highest ethical standards and appropriate internal controls.
We respect your privacy. Information you entrust to ACS will be handled with the greatest care, and ACS will not use the information in ways to which you have not consented or is not required by law.
Links to Outside Sites or Domains – ACS’ sites contain links to outside sites not owned or operated by ACS or our wholly owned subsidiaries. ACS is not responsible for the security or privacy practices of these sites, the products or services offered by these sites, or the content appearing at these sites. Unless specifically stated in a product description, blog, or expressed via a partner program affiliation, ACS does not endorse any of the products or services marketed or sold at other, outside sites.
WEB SITE INFORMATION GATHERING
ACS recognizes the importance of keeping the information we collect about you confidential. We always take great care to protect what you entrust to us. ACS is committed to protecting the privacy of visitors to our website.
Personal Information Gathering – We do not automatically collect personally identifiable information (PII) about our web site visitors. We may record the Internet protocol (IP) address of the computer you are using, the browser software used, the operating systems used, and the websites from which our visitors link directly to our site. We aggregate and use this information to determine how many visitors we have to different pages on our web site, to detect and correct systems problems, and to improve the usability of our web site. This information is not connected to individual names or personal identities.
Explicit Information Gathering – You can examine our entire web site without providing any information whatsoever. Our web site’s request-for-more-information form requires users to give us contact information. This information is used to provide information to those who inquire about our products and services, to ship orders, to bill orders, and to handle related business matters. This information is also used to get in touch with customers when necessary. From time to time, the information gathered through this site will be used to notify you about products and services that we think will be of interest to you.
Personal Information Usage – When you disclose personal information to us that is where it stays. The only exception involves disclosure to the government according to normal business practice, for instance for the collection of taxes, and according to the orders of a court, for example responding to a subpoena or search warrant. We do not sell, rent, trade, lend, or otherwise transfer such personal information to affiliates, subsidiaries, sister companies, holding companies, parent companies, strategic partners, or any other organization.
Precautions For Children – ACS does not attempt to collect personal information from children, and we do not provide services to children. The ACS website is not directed to children under age 18, and we do not knowingly collect personal information from children under age 18. If a child sends personal information to us, and this information can be identified as originating from a child, the information will be deleted. We cannot always determine which information originates with a user that is a child. We do not maintain databases about children.
EMAIL LIST PRIVACY
Opt-in Email Lists – By supplying your email address on our “Ask A Question” page, you are permitting us to contact you via email. Occasionally, we create and use email lists that we have assembled from people who have indicated they want additional information about our services. Additionally, we use email lists that are comprised of people who have requested additional information about services similar to those ACS provides.
Third Party Email Lists – ACS periodically purchases email addresses and other contact information from ProgramBusiness for the purposes of marketing and selling our products and services. Please visit their site, www.programbusiness.com, for more information about their email list privacy policies and security measures.
Personal Contacts: ACS personnel frequently give presentations at conferences and seminars; write books, articles and newsletters; and participate in similar types of group and individual communications. We often receive business cards as well as requests for additional information or help with risk related issues. When we receive requests for information or help in person, from our web site from information volunteered by our web site visitors, or from conferences from people indicating they want more information about our type of services, we will place these individuals on our contact list.
Email List Privacy – With the above exception, ACS does not sell, rent or share our email lists with any other third parties. We do not link our email lists to any other databases. We do not store emails or individual information on our web server. All personally identifiable information is stored on servers behind our firewall.
Third Party Access to Your Personal Information
Third Party Access to Personal Information – ACS does not currently use third-parties to process your personal information.
THIRD PARTY ADVERTISING
Third Party Ads – ACS does not currently use Third Party Ads or behavioral advertising practices.
Compelled Disclosure – There may be times when we are required by law to disclose the information that you have submitted. Unless we are legally prohibited to do so, we will do our best to provide you with notice that a request for your information has been made to give you an opportunity to object to the disclosure. If you do not challenge the disclosure request, we may be legally required to turn over your information.
WEB SITE SECURITY
Security Measures – Our site is protected with a variety of security measures such as change control procedures, passwords, and physical access controls. Our databases and sites are hosted by 1and1 and Peer1 hosting services. To view more about 1and1’s security measures, please visit their websites at 1and1.com and peer1.com. If you are a registered user of WordPress, please view their website for information on their security measures at wordpress.org. Our online safety subscription retrieves content from dropbox.com. If you are a registered user of our online safety subscription, please visit dropbox.com for information on their security measures.
Encryption Policy – Please be aware that the information you send to us in the information request form, privacy information request form, in an email message will not be encrypted. Do not send any confidential information within clear text forms or email messages. If you want to give us confidential information, please call us at the number given at the bottom of this page.
Currently, ACS does not use SSL/TLS on its sites. Therefore, if you are a registered user of the online safety subscription service, mysafetydepartment.net, your login information is not encrypted.
Our online safety subscription does, however, retrieve content from dropbox.com. Dropbox uses SSL encryption for its login. For more information on their encryption policies, please visit their web site.
Storage of Personally Identifiable Information (PII) – We do not store any personally identifiable information on our web server.
Accountability – ACS office personnel ensure the security of the information we process and store.
Policies and Procedures – ACS has internal policies and procedures to limit access to your information to only those who have a business need to view it.
Sensitive Communicating Via Email and Web Page
Sending Confidential Information – Web sites visitors must not use this site to submit confidential information to ACS. To arrange for the delivery of highly sensitive information, contact ACS directly by calling 610.755.0728 to communicate any confidential information.
YOUR PERSONAL INFORMATION
Access to Personal Information – We make every effort to keep our records accurate. We will make appropriate changes when you notify us. If you want to view, update or delete the information we have about you in our database, please fill out our privacy information request form. We will follow procedures to verify your identity before providing this information to further protect your privacy.
Your Opt-In and Opt-Out Decisions
Product Information – If you would like to receive information regarding our services or publications, please fill out our information request form.
Privacy Policies – If you have a question about our privacy practices, please fill out our
information request form.
Email Lists – If you are currently on our email list and wish to be removed, please send an
email to email@example.com.
Customer Information Requests – With respect to this web site, there are two options regarding your personal information. If you wish to contact us about our products or services, then you need to disclose your contact information so that we can service your request. If you wish to remove your name and related information from our contact database, we will promptly take action to comply with your request. We are pleased to process address error correction notices and address change requests through any of the following channels:
- Sending electronic mail to firstname.lastname@example.org
- Sending regular mail to 2874 W. Ridge Pike, Norristown, PA 19403
- Calling 610.755.0728 during regular business hours [est]
- Faxing 610.755.0738 any time of day or night
- William White, ACS
- 2874 W. Ridge Pike
- Norristown, PA 19403
This policy helps address the requirements of the following regulations and standards:
- OECD Fair Information Principles
- FTC Online Privacy Principles – US Federal Trade Commission
- COPPA – Children’s Online Privacy Protection Act
- ISO 27002: 15.1.4 Data protection and privacy of personal information
- Health Care: HIPAA Privacy – Final Rule, HITECH Act
- Financial Services: GLBA Act, Title V – Privacy